Are you happy with your business this year? What are you going to do differently? How can you hire the right people to support your vision? Sadly, many small business owners do not spend enough time planning for the future. It’s quite understandable. Managers must keep pace with the daily demands of their businesses, including payroll, taxes, product/service delivery, and customer expectations.Fortunately, the end of the year is the perfect time for a comprehensive evaluation of your company. Your business needs a checkup. Most people can relate to a checkup with their local doctor, depending on their background and personality characteristics (age, sex, family medical history). The doctor will conduct a variety of tests, including blood, vision, heart, and hearing.In fact, one element like an individual’s weight is not the only indicator of overall good health. Likewise, small businesses could benefit from a good checkup too. Successful entrepreneurs think strategically when engaged in a hostile, global environment.After 27 years of managing projects and conducting over 100 organizational evaluations of business organizations, I realize that both large and small organizations struggle in implementing their operations effectively. This article examines how small businesses need to conduct an effective checkup of their organizations.Welcome to the New Normal! Yet, nearly a year after this pandemic, the full impact on the U.S. economy is unclear. According to recent studies, more than four million Americans have left the workforce, and nearly 10 million are now unemployed compared with last February.In fact, the number of unemployed people continues to rise. According to a business study conducted between March 28 and April 4, 2020, small businesses have been heavily damaged by the lockdowns due to Covid-19.In an analysis of more than 5,800 small businesses (reaching a network of 4.6 million small businesses), the research highlighted the damage caused by the pandemic. The results showed evident damage of the pandemic. At this juncture, 43% of businesses had temporarily closed, and nearly all of these closures were due to COVID-19.Respondents stated that they had temporarily closed, largely pointed to reductions in demand and employee health concerns as the reasons for closure. In fact, the businesses, on average, reported having reduced their active employment by 39% since January.All industries have been impacted. However, retail, arts and entertainment, personal services, food services, and hospitality businesses showed significant employment declines exceeding 50%. Some businesses hope for assistance from the government.According to a Babson’s Goldman Sachs report, 88% of U.S. small business owners have already exhausted their Paycheck Protection Program (PPP) loan; the Small Business Association gave these loans specifically to help businesses keep their workforce employed during the pandemic. These loans were helpful.Yet, these successes do not diminish the fact that more than 32% of PPP loan recipients already have laid off employees or cut wages. In fact, Forty-three percent of Black small business owners reported that their businesses’ cash reserves would be depleted by year’s end due to Covid-19.Today’s small businesses and entrepreneurs must retool themselves, given the potential impacts of Covid-19 have the necessary capacity to change their way of thinking because of their passion. However, small businesses must be willing to evaluate their current operations and make the required changes.For example, customers have largely gone online to purchase services due to the lockdowns. If a business does not have an online presence now, this company does not exist. Internet pioneer and CEO of PSINet Bill Schrader explains the significant of online visibility: “Almost overnight, the Internet’s gone from a technical wonder to a business must.”With the appropriate diagnosis of an organization, a business can develop more sustainable success. Thus, the right checkup is critical.Below are some critical questions to help you conduct your own self-checkup:

Do you have a clear vision for your business? What is it?

Do you know why your customers buy from you and why others do not buy from you?

What results are you getting from your marketing? Do you have an effective online presence on the web?

Are you collecting data or the right kind of data on your customers and competitors?

Are you keeping pace with your industry trends? If so, what are the key trends?

How are you measuring results (i.e., key performance indicators like cash flow and revenue)?

What are your key competitors’ marketing strategies?

Have you evaluated your strengths and weaknesses (i.e., SWOT Analysis)?

In summary, successful global businesses, like IBM and Google, have continuous systems in place to evaluate their performance. Let’s call this process an organizational checkup.Small businesses that want to succeed in this global and technological climate must be able to conduct this self-evaluation or checkup. This article demonstrated the relevancy of a good checkup to help improve a business by asking probing questions. In many cases, small businesses do not have to take on this organizational checkup along.There are various organizations like the Small Business Administration and local universities that can assist in this process. Have you conducted a checkup for your business this year? It’s not too late. Start the new year with a healthy business checkup.© 2021 by D. D. Green

You probably do this already – complete regular searches in Google for your key phrases and see how high you rank. It’s well known that the first three results are far and away the sites that get the most clicks. If you can get one of the top three results in your key terms then you will have more targeted visitors coming to your site. If you can get the first result, well that is even better. Of course all your competitors want to do the same.One of the great things about Google is that is updates quite frequently. That little GoogleBot is busy 24/7 indexing the web to make sure everyone gets the best answers to their search questions. I’ve recently been playing with a technique that I thought might be worth testing and because Google has updated so quickly I’ve been able to get a result within a few weeks, and I got the perfect result – a number one ranking for one of the key phrases I was after. In fact this technique worked so well that I got the number one result for a related search phrase too!A Quick and Easy Google SEO TrickThe technique I used was to place an ad in a particularly highly ranked classified site. In this case it was the famous site Craigslist.org for London (http://london.craigslist.org/). This site is the original free classifieds trading community that has become a world wide phenomenon driven by word of mouth. But that’s not important. What is important is that Craigslist is very popular and has a high PageRank, and most importantly you can place a free ad on the site anytime you want to. There are restrictions and limitations but it is easy to do, there is no reason you shouldn’t make an ad or two. It’s free promotion for your business that may happen to also help with your placement in Google SERPs.Key Term: SERP – Short for Search Engine Results Page, the Web page that a search engine returns with the results of its search. The major search engines typically display three kinds of listings on their SERPs. Listings that have been indexed by the search engine’s spider, listings that have been indexed into the search engine’s directory by a human, and listings that are paid to be listed by the search engine. A Practical TestFor testing I was after the search phrase “Thesis Proofreader” for my business site’s thesis proofreading service. I entered the term into Google and noticed that a Craigslist entry was receiving a high result, but the subject and keywords were not highly targeted. However they were good enough to get a third page result in Google for that term. I went in and created a very simple ad in Craigslist that directly targeted my keywords and a week or two later I had the number one result for that term in the Google global SERP. Also because I had used the term “Essay” in the subject of the ad I managed to secure the first page result for “Essay Proofreader” as well. Not bad .A Bit Hit and MissI was surprised that it worked as well as it did but I know better than to expect that good a result every time. One important consideration in my test is that there just isn’t much competition for my search phrase; hence it was easy to get the top result. If your market is more competitive your result likely won’t be as good. Craigslist deletes ads in 45 days so it’s not a permanent result either, you will need to keep going back to recreate your ad if you want to keep the result.You should be sure to check the current results in Google to see if any free listing sites like Craigslist are pulling up high results for your terms. If you have some advertising cash to spend, see if any pay-for-entry directories or classifieds are pulling high results too. If there are then there is a good chance that if you create a well targeted ad you will have positive results.It’s important to do search research first so you know which city listings in Craigslist are pulling the high results. Ideally for an online business that can service the world you would have a Craigslist listing for every city, but that just may not be feasible and may break the Craigslist rules anyway. With search research you determine which city is pulling the best results for your terms, which could be caused by a whole number of reasons – backlinks to that particular Craigslist city, key terms – the amount of variables to consider are beyond human comprehension, let Google handle that and just take the results on face value.Take the time to locate the best city based on current search results and place your entry in that city at the very least. If your business is specifically targeted at a geographical area then it is a good idea to do a comprehensive ad in your Craigslist city (if available) as well, it certainly won’t hurt.It’s also important to note that there is nothing stopping competitors doing the same thing as you. The SEO war may spread into Craigslist and muddy the site, which would no doubt prompt a clampdown on commercial listings in Craigslist. Perhaps this technique is best for those operating in small or unique industries since it is unlikely that competitive action will ruin it for everyone.Also note that Google itself is a completely uncontrollable variable in this equation. Google may decide that it will no longer count Craigslist entries. Maybe it will decide to only index for certain terms. Just accept that you can’t control what Google decides to do, but you can test to see what results you can get. Not trying guarantees no results.It’s Too Easy Not to TestThere is no good reason not to use this technique. Classified sites want listings, it’s what they do. You may or may not achieve better search engine results but at the least there is a chance that a browser may stumble across your ad and come shopping at your business. It takes very little time and usually is free so get out there and start creating those free ads. Just remember to use the right keywords and don’t go overboard, you don’t want all your incoming links to come from free directories because in the long run Google may penalise your results.